Help Center

Terms & Support

Usage guidelines, purchases, and how to get help with Green Pocket Care.

Last updated · May 2026

Need help with plants, coins, exports, or notifications? Start below or email us — we aim to reply within a few business days.

✉️ Contact support

Email gabriel6vben@hotmail.com with your device model, iOS version, and a short description of the issue.

🌿 Care reminders

Reminders are helpful suggestions. Always use your own judgment for watering, feeding, and plant health.

📝 Care records

Written notes are required when saving a log. Voice notes and photos supplement your written care notes.

🪙 Coins & packs

Coins unlock optional actions such as batch export and extra plant slots. Coin packs are consumable through Apple; contact Apple for billing disputes.

↩️ Restore purchases

Reinstalled the app? Open Shop → Restore Purchases while signed into the same Apple ID.

📤 Backups

Export important plants before replacing your device. Routine data is stored locally and is not automatically cloud-backed up.

📜 Terms of use

You agree to use Green Pocket Care lawfully and not to abuse, reverse-engineer, or disrupt the service. The app is provided as is without warranties. To the extent permitted by law, we are not liable for plant loss, lost data, or indirect damages.

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